Nurse Manager – RN

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DESCRIPTION OF WORK:             

 The Program Nurse contributes to IHC’s mission and goals of client satisfaction, quality of care, and productivity by providing quality nursing care to clients and effectively supervising clinic nursing and para-nursing staff. The Program Nurse works with the clinic staff and providers to ensure the day-to-day operation of the clinic is efficient and productive.

 ESSENTIAL FUNCTIONS:

Clinical:

  • Prepares medical and immunization histories.
  • Takes and records vital signs and other physical data.
  • Makes nursing assessment of patient’s conditions.
  • Follows standing orders in dispensing medications.
  • Prepares patients for examination by the physician.
  • Assists physician in examining room.
  • Makes referrals as appropriate and necessary.

 Supervisory:

  • Sets work schedules and assigns work tasks to nursing and family health workers.
  • Supervises other clinic employees in the absence of the Clinic Manager.
  • Orders, inventories, and is responsible for pharmaceutical, laboratory, and clinic supplies.
  • Supervises and participates in the preparation of accurate client medical records.
  • Provides orientation and in-service training to subordinates.
  • Completes job reviews for subordinates.
  • Develops and trains staff; continuously improves processes, service, and outcomes.  
  • Screens, hires, and orients employees; resolves conflicts;
  • Evaluates employee performance; conducts periodic & annual performance assessments. 
  • Maintains appropriate staffing levels based on work demand seasonally and long-term.
  • Works with department supervisors to adjust schedules, policies, procedures, and staff.

 DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of professional nursing and health care concepts, principles and methods with extended clinical experience. Knowledge permits the Program Nurse to plan steps, modify techniques, and carry out improvement projects to solve clinical and operational problems. 

  • Leadership –Able to: share compelling vision and direction; build strong, engaged, and empowered teams; drive and foster IHC mission, vision, and values; drive productivity and achieve results; follow standard problem solving process; make data-driven, evidenced-based decisions; hold others accountable for performance.
  • Strategic Planning –Able to: apply originality, initiative, and ingenuity to day-to-day and long-range organizational operations; develop standard processes and problem-solving methods/ techniques. Develop goals, objectives, and action plans.   
  • Logic and analysis – Able to:  demonstrate analytical problem solving and decision-making skills; make evidenced-based conclusions and recommend and implements evidenced-based solutions. Demonstrate proficiency in basic mathematics.    
    • Communication and Relationship Building –Able to:  demonstrate effective verbal and written communication and strong interpersonal skills; effectively communicate with diverse individuals.  Able to resolve conflicts and negotiate to achieve desired outcomes. Cooperate with a multi-disciplinary management team; apply balanced approach to health care issues;   consider all perspectives and disciplines. Establish and maintain good working relationships.
  • Public Health Nursing – Able to:  demonstrate expert knowledge of current theory and practice of public health nursing and primary care services with strong community health orientation and sensitivity to diverse cultures. Apply practical knowledge of the principles and practices of clinic operation and management and skill in the use of standard medical examination instruments and equipment.   Demonstrate high detail orientation and accuracy. Formulate judgments and decisions that are demanding and interpretative.  Juggle multiple requests and meet multiple deadlines.   Take initiative and needs minimal supervision. 
  • Administration and Management –Able to:  participate as a member of the Local Management Team (LMT); manage the clinic’s nursing operations; demonstrate effective supervisory skills, including recruiting, teaching, coaching, mentoring, disciplining, and professionally developing; administer HR policies and practices fairly. Develop high performing work teams and maintain a team approach to problem solving and work flow.  Develop and implement clinical and management procedures of moderate difficulty and complexity according to general instructions. Prioritize and organize tasks and time for self and others.  Able to follow up with subordinates, superiors, and peers.  
  • Technology –proficient in computer skills, including typing and use of Microsoft Word, Excel, Outlook, Access, eCW, etc. 

 EDUCATION AND EXPERIENCE

Nursing degree from an accredited school of nursing. Registered as a nurse or a licensed practical nurse in the state of Indiana. Experience in public health nursing, including supervisory experience.