Patient-Centered Medical Home (PCMH) recognition is a certification through the National Center for Quality Assurance (NCQA). This initiative emphasizes team-based healthcare, and focuses on coordinating care to improve the patient experience. The PCMH certification process includes several levels of recognition, which are scored on specific standards such as tracking care, measuring performance, and providing community resources.
At IHC, we have been going through the process to become recognized as a Patient-Centered Medical Home (PCMH) at four of our locations: Cass County Community Health Center, IHC Kokomo, Community Health Center of Jackson County, and IHC South Bend. To be recognized as a PCMH, the IHC team has been working together to ensure that sites meet the rigid standards set forth by the NCQA. IHC was required to submit a readiness assessment survey to NCQA on November 1, 2013, and we are pleased to announce that IHC earned enough points at all four sites for Level One recognition. Thanks to everyone at IHC who has worked diligently to complete each important step in this process!
