When Tisha moved to Marion in 2021, her health insurance provider recommended IHC for primary care for her and her 6-year-old daughter. She made an appointment with Rob Dawson, DNP, FNP-C at IHC at Marion to catch up on routine screenings and check-ups. When Tisha met Rob Dawson for the first time in March 2022, his goal was to establish care for her and her daughter. One of the screenings was a routine breast cancer screening, and Rob suggested that she receive a mammogram. She did, and was soon diagnosed with stage one breast cancer. Tisha appreciates Rob’s honest and informative approach to her care. “When I got diagnosed he called me into the office. One of the things that stood out to me was that he made sure I didn’t just have enough physical help, but he was also careful about asking me if I had enough mental support, if I had people around me who could help me through this situation because it’s not an easy situation at all, especially being new here. I’m far away from the vast majority of my family. He asked me a lot of questions to make sure I had the help that I needed. At one point I said to Rob, ‘You seem more concerned than I do’ but it was just the care that he was giving.”

Robin and her husband, Lawrence, discovered Indiana Health Centers (IHC) after retiring to Owen County in July 2023. Having moved from Indianapolis, Robin was seeking a physician closer to home. Reflecting on her first visit, Robin shared, “When we walked through the door, that was it. The staff was so sweet. When you come from a city, it’s a whole different world. Here, they know your name, they actually care about you, and you’re not just another number. They ask how you are doing, and it’s like there are no strangers.”

Christina had not seen a dentist in over 40 years. At 17, during a routine wisdom tooth extraction, she experienced an adverse reaction to anesthesia, leaving her terrified of dental work. For the next four decades, she avoided the dentist at all costs. When she cracked a tooth, she found Indiana Health Centers offered emergency walk-in appointments on Saturdays. Sitting in the dental chair, she was anxious—but Dr. Browne quickly put her at ease, explaining each step of the procedure. His transparency and patience gave her a sense of peace. Once the pain medication took effect, the extraction was swift and, to her surprise, painless. Dr. Browne then provided her with detailed, hand-written post-care instructions, a personal touch that deeply impressed her.