Christina had not seen a dentist in over 40 years. At 17, during a routine wisdom tooth extraction, she experienced an adverse reaction to anesthesia, leaving her terrified of dental work. For the next four decades, she avoided the dentist at all costs. When she cracked a tooth, she found Indiana Health Centers offered emergency walk-in appointments on Saturdays. Sitting in the dental chair, she was anxious—but Dr. Browne quickly put her at ease, explaining each step of the procedure. His transparency and patience gave her a sense of peace. Once the pain medication took effect, the extraction was swift and, to her surprise, painless. Dr. Browne then provided her with detailed, hand-written post-care instructions, a personal touch that deeply impressed her.